Last Updated: March 5, 2026

Privacy Policy

At TrueDemand Holmes, we are committed to protecting the privacy and security of our users and the data we process. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform.

1. Information We Collect

We collect two distinct categories of information:

  • Customer Data: Information you provide directly to us when you create an account, such as your name, email address, billing information, and communication preferences.
  • Aggregated Public Data: To provide our core service, our proprietary engine extracts publicly available data from third-party websites, forums, and directories (e.g., Reddit, Trustpilot). While our goal is to extract business trends and market gaps, this publicly sourced data may contain incidental, user-generated Personally Identifiable Information (PII) published by third parties.

2. How We Use Your Information

  • Service Delivery: We use Customer Data to manage your account, process payments, and provide customer support.
  • AI Processing and Analysis: We utilize third-party Artificial Intelligence models (including, but not limited to, Gemini and DeepSeek) to analyze the Aggregated Public Data. This analysis is used strictly to generate market-validated software and business ideas for our customers.
  • Improvement of Services: We may use anonymized usage data to improve our algorithms, scraping efficiency, and overall user experience.

3. Sharing and Disclosure of Information

We do not sell Customer Data. We may share information in the following circumstances:

  • Service Providers: We share necessary data with trusted third-party vendors, such as payment processors (e.g., Stripe) and cloud hosting providers.
  • AI Partners: The Aggregated Public Data collected by TrueDemand Holmes is transmitted to our AI partners (e.g., Google, DeepSeek) for interpretation. This data is transmitted securely and is subject to the data processing agreements of those respective AI providers.
  • Legal Compliance: We may disclose information if required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of TrueDemand Holmes, our users, or the public.

4. Incidental PII in Public Data

TrueDemand Holmes acts as a data processor regarding the Aggregated Public Data. We do not attempt to identify individuals from this scraped data. If you believe your personal data was inadvertently captured from a public forum and processed by our system, please contact us at [Insert Email Address] to request deletion.